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Terms and conditions


Thank you for your interest in our company, website and the products we sell through our online store.

Please read this document carefully. This document (hereinafter referred to as “This Document”, “Agreement” or “Terms and Conditions”) represents the terms of use of the website (hereinafter referred to as “Site”) and the terms and conditions of placing orders for products through the Site, including delivery and return terms. By browsing our website or placing an order you agree to the Terms and Conditions described below. This document is a legal agreement – a contract between you and us. Please also read our Privacy Policy and Cookie Policy before browsing the site or buying a ticket. If you do not agree to these Terms or the Policies stated above, please do not use the Site.


Binding character. You understand that both this Agreement and all policies referenced herein (e.g., Privacy Policy, Cookie Policy) are binding on you. By browsing our site or placing an order, you agree to abide by this agreement and the policies stated.

Changes and updates. We reserve the right to change these Terms at any time without notice. Your order will be subject to the terms in force at the time of placing the order. By visiting our website you will find the latest version of the Terms.

We cannot guarantee that any products that have been included at any time on the site will be available at any time. We reserve the right to discontinue marketing a product at any time.

Contact. If you have any questions or queries, please feel free to contact us at or by filling in the contact form and we will get back to you as soon as possible.


The INNOCONSTRUCT website belongs to the Cluster Association “Technology Enabled Construction (TEC)”, a Romanian company with registered office in Bucharest, sector 1, Str. Alexandrina nr. 20-22, bl. C4, et. 2, ap. 3, cam. 7, tax code 43785659, e-mail

We are a company that also deals with online ticket sales for the INNOCONSTRUCT international conference.


The website processes personal data provided by you. or collected from other sources as described in detail in the Privacy Policy here.

We are committed to complying with national and European legislation on the protection of personal data and the free movement of such data.

By visiting and/or using the website, placing orders or interacting with us by any method and/or any means of remote communication, you consent to the processing of your data. personal information as described in the Privacy Policy here.

You also declare that all personal data and information submitted to us are correct. To the extent that the data do not belong to you, you declare that you have obtained the prior written consent of the data subject whose data you are transmitting to us or you declare that you are transmitting the data on another legal basis under Regulation (EU) No 679/2016.

We may collect information through cookies or other similar technologies, such as IP address, browser details or device details. If you would like more information, we recommend that you visit and review our Cookie Policy.


In order to legally place an order on our website you must (1) be over 18 years of age and/or of full legal capacity; (2) agree to this Agreement; and (3) provide us with true, complete and up-to-date identity and contact information.

Sale to minors. The site does not sell products to minors. If you are under 18, please have a parent/guardian place the order on your behalf. or to authorise the placement of an order.


Rules. By accessing, visiting, placing an order or conducting any other activity on our site, you promise to abide by the following rules:

  1. You will use this site solely for making legitimate orders or for information;
  2. You will not place any false or fraudulent orders, otherwise we reserve the right to cancel the order and inform the competent authorities or to take legal action to recover any damages caused;
  3. You will provide true, accurate, complete and up-to-date information;
  4. You will respect the intellectual property rights of any material found on this site.
  5. You will not carry out any action that could bring any kind of damage to our site, otherwise we reserve the right to take legal action to recover any damages caused.

Consequences. We reserve the right to block the access of any user who violates the above rules, to cancel orders, to refer the matter to the competent authorities for administrative/criminal prosecution for any anti-social acts and to seek full recovery of any damages caused, present or future, including lost profits and legal fees (including attorneys’ fees).


Date of contract conclusion. The contract between you. and us ends the moment your order. will be expressly accepted by us and you will receive an e-mail confirming your ticket purchase.

Protection. To the extent that we do not accept your order, but your you have had money withdrawn, we will refund these amounts as soon as possible.


We cannot guarantee that tickets that have been found at any given time on the website will be available for purchase at any given time. We will have no liability to you. if a ticket is no longer on the website. Although we will try to have real-time ticket availability information on the website, we cannot guarantee that this information will be updated at all times. All orders will depend on the availability of tickets on sale.

Guarantees. To the extent that tickets are unavailable, but you you have already placed your order, we will inform you about the unavailability of these products and refund the amount paid.


Ticket prices are displayed in lei on the website and do not include value added tax. If there is an error in the price displayed on the website, we will inform you as soon as possible and refund the additional amount paid or request an additional amount. If the new price is not to your satisfaction, you do not respond to our request or we are unable to contact you, we will cancel your order and refund the money paid as soon as possible.

Ticket prices may be updated/amended at any time, and such update/amendment will supersede any previous price. Your orders the prices at the time the order is actually placed will apply.

Payment for ordered tickets can be made as follows: online card payment via the payment link.

If you choose to pay online by bank card, your card data will be processed by NETOPIA PAYMENTS and we will not store any of your card data.

If you choose to pay by card, the issuing institution will validate and authorise the payment. If the transaction is not processed for reasons beyond our control(e.g., no funds on the card, expired card), the contract between us is not concluded and we will have no obligation to deliver the goods, but you will have no obligation to pay for them. you can select another payment method or try again to process the payment with a valid card.

Once payment is confirmed, the order will be processed and the tickets will be sent by email.


We will not be held liable for any delays or failures in the performance of our services in the event of force majeure or an act of God. Force majeure includes, but is not limited to, changes in laws or regulations, embargoes, wars, acts of terrorism, riots, fires, earthquakes, nuclear accidents, floods, strikes, epidemics, pandemics, weather conditions and acts of hackers or internet service providers.


According to GEO 34/2014, if you are a consumer (natural person) you have the right to withdraw from the contract, without any specific reason, within 14 days from the day you or a third party mandated by you, other than the carrier, has taken physical possession of the goods. For more information on how to exercise your right of withdrawal, please refer to our website under Returns Policy.


The entire content of the website is the intellectual property of the Technology Enabled Construction (TEC) Cluster Association. The site may be used by third parties only for information and/or placing orders.

Users of the site may not download, modify in whole or in part the site, reproduce in whole and/or in part the site, copy, distribute, sell or exploit the site in any other manner contrary to the interests of the Technology Enabled Construction (TEC) Cluster Association, whether or not for commercial purposes.

All content (including but not limited to databases, graphics, trademarks, legal content) are the intellectual property of the Technology Enabled Construction (TEC) Cluster Association. The entire site is protected by Law no. 8/1996 on copyright and related rights, and for any infringement of intellectual property, we reserve the right to bring the matter before the competent courts for full recovery of damages, as well as to file a criminal complaint with the judicial authorities to hold the perpetrator criminally liable.


These Terms constitute the entire agreement between you and us with respect to the subject matter of any Contract and supersede any prior oral or written agreement between you and us.

This Contract is binding. You may not transfer, assign, encumber or otherwise dispose of this Agreement or any of your rights or obligations hereunder without our prior written consent. We may transfer, assign, charge, subcontract or otherwise dispose of a Contract or any of our rights or obligations under the Contract.

Romanian law shall apply to this Agreement and to any use of the Site. Any dispute between us will be submitted for resolution to the Romanian courts.

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